Frequently Asked Questions

COMMON QUESTIONS

What is the delivery and installation process?
Our scheduling department will contact you approximately 7-10 days before to confirm the date and time of your installation. The installation crew will confirm the order with you and then get to work on installing your building.

Depending on the size of the structure, installation can take anywhere between a few hours to a few days. Please have the final payment ready before the crew arrives. We accept money orders and cashier’s checks, along with Visa, MasterCard, Discover, and American Express. If you are a finance order, the first payment is typically due about 30 days after installation.

How do I order and what is the process?
The order process begins with a conversation with one of our experienced team members. We will help you discover the right metal building for your needs. You will receive pricing breakdown and 3D rendering of the building during the quoting process. Then once the order is placed, a 18% down payment is collected, and the order is submitted. Our order processing department will contact you to confirm your order and discuss the site preparation timeline.

After this, the order will reach the scheduling department to schedule a date for delivery and installation. We don’t provide a specific arrival time due to possible traffic or weather conditions that could delay our crew. But you will receive a window of time to expect our installation team.

When will my building be installed?
Delivery and install lead time varies by state. Many of our steel structures are delivered between 2 and 6 weeks on average. But lead times can and will change due to external factors and sales volume. Please contact one of our building specialists for an accurate lead time based on your location. If your site is prepared and leveled you can get immediate order processing and get on the delivery schedule ASAP.

How much adjustment do you have to level your building?
As level as possible, but we can work with 2-3 inches max.

What payment methods are available?
We accept all major credit cards, personal check, cashier’s check, money order, etc.

What size do I need to make the concrete pad?
Pad recommendations are dependent on building size and features. Contact your building specialist for recommendations on your building.

What kind of anchors do you have?
We use different anchors depending on what installation surface we are working with. The anchors we use include the following: Concrete anchors, asphalt anchors, mobile home anchors (augers), rebar anchors.

Do I need a permit for the new building?
Permits may or may not be required, contact your local building department to verify. If a permit is required, we can assist with the permit application and approval process. We can provide your city with all of the necessary documentation including engineer stamped drawings, proof of insurance, building specifications/ certifications, etc.

Does color affect the price of the building?
In all states we have 14 standard colors to choose from at no additional cost. In some states we do offer speciality colors.